Frequently Asked Questions

What are the Event dates and times?

The Main Program starts on Friday, September 20 at 7 pm. The conference runs through Sunday, September 22 at 3 pm.

The Optional Pre-Conference Workshops start at 10 am on Friday, September 20 and run until 5 pm. 

Are my hotel room, meals, and travel included in the registration?

No. We have negotiated special group rates with the Eldorado Hotel and Spa, so you can reserve your room using the instructions we will send via email after you have secured your ticket to The Gathering of the Creatives.

The hotel is located in the heart of Old Santa Fe and within blocks of many restaurants, coffee shops, and other dining options to suit every budget and palate. The hotel has its own highly-rated AGAVE restaurant and lounge, which features breakfast, lunch and dinner menus. We intentionally make the lodging and meals “on your own” to keep the event ticket price affordable, and so that you can have freedom to explore the many local options.

Am I required to stay at the conference hotel?

You are free to stay at any of Santa Fe’s many lodging options. However, we highly encourage you to reserve your room at the Eldorado and take advantage of our negotiated rate—and enjoy this opportunity to spend time with your fellow creatives. In addition to the exciting program at the event, meeting other artists and finding new ways to encourage and collaborate with each other is one of the key benefits of this gathering.

If I add a Pre-Conference Workshop, can I stay an extra night at the special rate?

Yes! Our negotiated room block allows you to stay extra nights before or after the Main Event. The total number of rooms available is limited, so if you plan to stay extra nights, please be sure to reserve these as early as possible.

September is Santa Fe’s most popular month for visiting travelers because of the gorgeous early fall weather and many traditional events that take place during this time. We encourage you to plan a long weekend and enjoy everything this enchanting town has to offer. 

After I register, how do I get my tickets?

You will receive confirmation by email and we will automatically add you to our Guest Roster. When you arrive at the event, you will present your ID to receive your event passes. The nominal “Shipping” charge listed during checkout is to cover credit card processing charges. We do not mail paper tickets.

Are there group rates available?

If you are a business owner, coach, or group leader, you may wish to coordinate a shared experience for your team or clients. You may visit the Contact Us page and send us a message so that we can discuss the group package options!

What is your cancellation policy?

The cancellation and refund policy is subject to the terms of our organizer, Insight Events USA. Refunds are granted 90 days prior to the start of the event purchased, less a $50 processing fee. Due to the scheduling and planning requirements of our courses and events, no refunds will be given within 90 days of the event or course.